Financial independence is the cornerstone for women empowerment, says Mukkavilli

In a world dominated by men, the path to empowerment for women can be arduous and demanding. Lakshmi Mukkavilli, a prominent figure in business circles, has shown that a resolute will, education, and an unwavering attitude can be the driving forces behind women making a significant impact in traditionally male-dominated domains. In an exclusive interview with Bizz Buzz, Mukkavilli, shares her thoughts on women's empowerment, the future of Visakhapatnam, and her journey from a promising career in the United States to becoming a key player in Indian industries.

With a noteworthy career in Patra India spanning 16 years and holding significant roles in CII–Indian Women Network and ITAAP, Mukkavilli envisions a promising future for Visakhapatnam. The city's strategic advantage lies in its diverse industries, particularly in manufacturing, logistics, and technology. Recent growth in technology and pharma sectors, coupled with its strategic location housing two ports, efficient rail and road networks, and evolving air connectivity, positions Visakhapatnam as a hub for economic growth and development

In a male-dominated world, please elaborate on how you have made a difference with your expertise in multitasking?

In a world where gender disparities persist, my proficiency in multitasking has been a formidable tool for making a difference. By wielding multitasking as a strategic asset, I have not only elevated my personal and professional dimensions but also instigated broader transformations. Within organisations, my adeptness at multitasking has facilitated the cultivation of inclusive environments. This, in turn, has enabled me to be a vocal advocate for diversity and equality, transcending traditional gender norms. By embracing a diverse range of responsibilities and competently addressing them, I have challenged the notion that certain roles are gender-specific, inspiring others to recognize their potential irrespective of societal expectations.

My strategic multitasking has permeated various dimensions of leadership. Through seamless adaptation to changing circumstances and simultaneous management of multifarious responsibilities, I have been able to optimise efficiency and drive comprehensive growth.

Besides Patra India BPO, you also head ITAAP and CII-Indian Women Network. What's vital for women's empowerment in India?

Economic empowerment is a cornerstone of women's progress. Encouraging women's active participation in entrepreneurship and providing them equal opportunities within the economic landscape can unleash a wealth of potential for growth and innovation. Additionally, mentorship programs and robust support networks play a pivotal role in guiding women along their journey. These networks provide not only guidance but also a sense of community, enabling women to envision their aspirations on a larger canvas.

Balancing personal and professional commitments is another crucial facet of women empowerment. This necessitates ensuring safety in both spaces and implementing policies that enable a harmonious integration of work and personal life. Collaborative efforts involving various stakeholders, including government bodies, NGOs, and private enterprises, are integral to driving women's empowerment forward. This joint approach amplifies the impact of policies, initiatives, and advocacy efforts, creating a unified front for change.

Celebrating women's achievements and advocating for women's rights serve as the adhesive that holds this multifaceted approach together. Recognising and lauding women's accomplishments reinforces the idea that women are pivotal contributors to society. Moreover, advocating for their rights at all levels underscores the urgency of establishing a gender-equal society. My roles at Patra India BPO, ITAAP, and CII Women Network converge in a shared commitment to advancing these principles, catalysing a more inclusive and empowering environment for women.

Could you explain your transition from California to BPO in Visakhapatnam?

My journey from California to spearheading a Business Process Outsourcing (BPO) operation in Visakhapatnam is a testimony to the fusion of personal conviction and strategic thinking. After relocating to Bangalore in 2003 to explore enhanced opportunities for Non-Resident Indians (NRIs), I found myself faced with a blend of challenges and opportunities. This concoction of circumstances kindled a desire to contribute more profoundly and meaningfully.

Opting to establish a BPO in a tier-2 city like Visakhapatnam was a strategic choice aimed at not just organisational growth, but also at socio-economic development. The city's emerging yet growing IT industry held immense potential for both business expansion and societal upliftment. The decision to be part of this growth story, coupled with the commitment to my family and the city, became a cornerstone of my professional journey.

This transition has not only been a transformative experience but also a testament to the potential of aligning personal passion with professional pursuits. My role has extended beyond business leadership to economic transformation, local talent development, and community engagement. It underscores the profound impact that can be achieved when one's journey is guided by both personal resonance and strategic foresight.

Do you think the Me Too movement and the mandate for committees have reduced workplace harassment?

The Me Too movement has undeniably catalysed heightened awareness surrounding workplace harassment. This movement brought to light the prevalence of such incidents and spurred conversations that were once swept under the rug. The introduction of committees like the Internal Committee for Prevention of Sexual Harassment (PoSH) within workplaces has been a positive step toward addressing this issue more effectively. While it's challenging to quantifiably measure the reduction in workplace harassment incidents, the movement and the mandate for committees have indeed generated a seismic shift in organisational dynamics. Heightened awareness has led to greater vigilance and proactive efforts to prevent harassment. Organisations are more inclined to enforce strict policies and swiftly respond to any complaints. Employees now feel more empowered to report incidents of harassment, confident that their voices will be heard and acted upon. The CII Women Network, which I am the Chairwoman now, plays a significant role in fostering a harassment-free environment. By organising awareness campaigns, conducting workshops, and advocating for robust policies, we contribute to creating safe and inclusive workplaces.

Could you elaborate on the status of women's leadership in Southern States and your role?

The Southern States of India have witnessed remarkable progress in terms of women's leadership, owing to a combination of factors including increased access to education and evolving societal mindsets. The region has relatively higher literacy rates and openness to change have facilitated the rise of women to leadership positions across various sectors. My primary focus is to further catalyse this momentum by spearheading initiatives that create pathways for women to excel.

Through collaborative efforts with government bodies, corporates, and other stakeholders, we work to formulate policies that facilitate women's career growth, offer skill development programs, and create platforms for networking and mentorship. Celebrating women's achievements is a key aspect of our initiatives, as it amplifies the visibility of women leaders and inspires younger generations.

Addressing challenges unique to the region, such as work-life balance and cultural norms, is another facet of my role. By nurturing an ecosystem that recognises and values women's leadership, we are contributing to a societal shift that embraces gender equality and empowers women to thrive in leadership positions.

With your rich experience in Patra India and a big role that you are playing in CII–Indian Women Network and ITAAP, how do you see the future of Visakhapatnam?

Drawing from my 16-year journey at Patra India and key roles within CII–Indian Women Network and ITAAP, I am optimistic about Visakhapatnam and its future. The city boasts a robust industrial presence, spanning manufacturing, logistics, technology, and pharmaceuticals. Its strategic port location and well-established rail and road networks provide a solid foundation for growth.

Nevertheless, addressing air connectivity limitations remains pivotal for seamless accessibility and economic expansion. As Visakhapatnam gains traction as an ideal business destination, its economy is primed for prosperity. Anchored by a focus on technology, innovation, and a skilled workforce, the city attracts investments and fosters entrepreneurship. Collaborations like the Centers of Excellence, in partnership with STPI, RINL, and NASSCOM, amplify the commitment to innovation and software exports. The city's steadfast support for Business Process Management (BPM) jobs, even amid the pandemic, underscores its economic resilience.

The emphasis on women's empowerment, led by initiatives like CII Women Network, shapes an inclusive business landscape. Envisioning a dynamic city, celebrated not just for economic prowess but also for sustainable growth and women's leadership, is paramount. As a zealous advocate for Visakhapatnam's growth, I eagerly anticipate government-industry collaboration, forging strong partnerships for a promising future. This collective effort encapsulates a city embracing innovation, empowerment, and progress. In unity, we pave the path toward a brighter Visakhapatnam, a city flourishing with economic vitality and social impact.